4 packages from one sender should be, extra delive...

4 packages from one sender should be, extra delivery address changed to neighbors. Day 1 card in the mailbox, I am supposed to pick up parcels at the pick-up station. In the pedestrian zone and heavy parcels ... that's not what I have delivered! Called DPD, for a fee! ... Card was wrong, delivery tomorrow to the desired neighbor was correct. Day 2 3 packages arrive. Day 4 Message by email that 1 package is available for collection in the collection branch. Day 5 another email and the deliverer told a resident that there was still 1 package in the pick-up station for me. Day 6 I then dragged the stupid, extremely heavy package across the pedestrian zone! Would give 0 stars if it was possible ...