We have booked with Wolters for August 2020, now w...

We have booked with Wolters for August 2020, now with the new Corona measures, Spain is orange for the Belgians, I have asked several times what our options are with Tui Wolters about our trip, I just do not get a response, they do respond via Facebook , especially when I want to add 1 person to the trip, my oldest daughter may come along, but when I ask if I can cancel free of charge regarding the Belgian rules, there is simply no response, outrageous !!!!