B

Brandy Breeding

3 years ago

Not kid friendly!!!!!!!! If you have a young child...

Not kid friendly!!!!!!!! If you have a young child just don't bother buying a season pass and spend a family day somewhere else........Went there today to get me and boyfriends season passes made which we bought before the price went to $100 at Kroger we asked the age limit that our daughter was 3 and very short and small for her age I asked what's the age limit they said 3. So I didn't get on for her one because she is 3 and u can clearly see she is too small to ride anything so June 7th 2016 we get up as a family me my boyfriend my son my daughter who is 3 get there excited to go and after waiting in the line for 45 min we finally get to part where we get our passes made. So we are excited my daughter my son my boyfriend then the person at the counter very rude says you know it's 2 and under that is free so you will either have to buy a day pass or a season pass for her. I said baffled what is she gonna ride I've already bought ours? Can I get a refund then on ours we can't come without her they said no so I said She is very short for her age she is small the only thing she would have been doing in the park is swimming with me. I said this laughing like she can't even ride any rides since we couldn't get a refund on our tickets we had to go ahead and buy another season pass for my 3 year old who won't ever even get 100 worth of fun out of it. She can't ride rides so I just to paid $100 for her to swim I guess I am just upset by how rude the guy was and that if I was told this by their sponsors that it was 2 and under I could have saved me money and never bought any passes. It was like I was forced into buying the pass for my daughter because I couldn't get a refund and my son already had his me and my boyfriend already had ours and we couldn't get a refund and I can't get a sitter everytime I want to plan a family day with my family to go to Kentucky kingdom there was just no other way then to just buy the $100 ticket which i could of got the day before for $60 if someone told me the right detail rude staff and the fact I just paid $100 for a 3 year old to enter a park she will prob never get any use out of. Not all 3 year olds are tall enough and I tried today she needed me to ride since I'm thicker then the seats and she is too short to ride by herself we just went swimming seen a lot of young kids throwing up gang signs and wearing rip t shirts cussing and acting a fool. I knew the food was gonna be crazy expensive so I liked the fact the drinks was $1 and free sun screen I just hope the staff gets friendly and they get rid of the rude teenagers that seem to be everywhere destroying the park. But everything else was great for my boyfriend and my son who rode rides and was able to do everything so just make sure your kid is the right height at 3 and that they like sitting and swimming all day and being away from other family members as they ride rides and seeing little kids ride rides you can't. It sucks. It's not very young kid friendly.

RESPONDING TO YOUR POST: I was at guest services they was rude very rude I couldn't get a refund I trusted that Kroger who is connected to you guys would give me the right info.so I did something I never do and didn't check facts first wish I would have because I would have saved me 240 bucks all together and not got 3 passes.my daughter is very small for her age so please tell me when we tried to ride every ride there how we are getting a value out of her season pass when she can't ride any of them?? I felt like I had to buy hers since you would not give me a refund for the one I got because I can't go without her so there was nothing we could do. And I'm sorry it's not very kid friendly. To me they focus on teenagers and 20 something adults. Look I'm just saying just because you have a very small kids area and I mean very small. You can't say your kid friendly.My daughter just turned 3 June 5th she is small.I will be back but I have to hire a sitter now when I do come thanks again for another problem.

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