brian tenbrink

Review of Silverbeach Hotel

We checked in on Aug 8th at 3:30 pm. Had to switch...

We checked in on Aug 8th at 3:30 pm. Had to switch rooms 3 times. Rooms were dirty. Not cleaned. Only apologized and gave new rooms. We're there with family and were suppose to have 3 rooms together. Never happened. Could not refund $. No.discount given. Only verbal apologies. For $250 night not worth staying there. Mangers.would not do anything but switch rooms. I know covid is here but you expect things to be cleaner. Rooms outdated. Carpet was missing by the door and smelled of smoke. Poor hotel use to be so nice. Not any more.