ISAN DAV

Review of Stotsenberg Hotel and Casino

The lobby restaurant they need to improve their cu...

The lobby restaurant they need to improve their customer service. I order breakfast just garlic rice with tocino & eggs I was waiting for almost 50 mins, & their not even busy is only 3 table wt customer that already have their food, till I just got up from the restaurant & cancelled my orders & file a complain. Even though I'm paying for my breakfast, very poor customer service. The front desk are stuck up & the rooms are very old & even has mildew in the closet. The front of the Blvd is very nice but the back where the rooms are is kinda creepy & look very old need renovation Big Time... And thats why I just stay for 3 days & moved to another hotel till finish my vacation here in the Phils..