Evelien

Review of De Boer en Wendel/ de Jong Int...

Travel to Croatia with the Jong Intra was really h...

Travel to Croatia with the Jong Intra was really hellish. It was worth 1 star because we had reached Croatia, but that is all.
Overnight hotel in Germany: entrance on the side of the building, a stone's throw from a large waste container for building material. No nameplate at the entrance, no lights, stones that were loose on the stairs so that a few people stumbled before they were in the hotel at all, loose electricity wires that stuck out. At the reception was the blue of the smoke, outrageous that the staff smoked inside while it was forbidden to smoke inside! Rooms were very mediocre: I had a curtain that was thinner as a summer dress (which allowed the staff to see me), some others had no curtain at all. Faucet that was broken, loose and slanted socket in the bathroom, Above the bed 2 TVs that were arranged behind each other. All in all a shabby and poorly maintained room. Food was bad, as a vegetarian I got a schnitzel. They were not about to give a meat substitute.
Hotel Karsten in Croatia looked beautiful from the outside, very noisy inside. Much noise from party people until deep into the night. Staff did not know but felt that it was a quiet room. No soap in the room, I wondered what kind of hygiene they were after. Soap placed and the next morning it was removed by housekeeping. The food (breakfast and dinner): little food for the amount of people, in addition, several people got sick by spoiled food. Supposedly drinking would be included, I had to pay casually. Staff were rude, especially those in the restaurant. Driver Wim could drive, but often did not know the way and had not prepared. He did not know anything about Croatia. Guide Savo in Zagreb knew nothing about Zagreb, we were at the central station and asked other people where we were. All and a mockery. Complaint filed with the Young Intra and she suggested that I would book a trip with them for a 50 euro discount. Incomprehensible how bad they are and do not take people seriously. Through my insurance, fortunately a part of the travel sum was recovered.