Greg Thayer

Review of Emerald Pointe Water Park

Let's start with the positive. The chicken strips ...

Let's start with the positive. The chicken strips were good. It took me three tries to enter the park. First, the season pass plus one admission aren't good on the weekends. That's hidden somewhere on there website, it took the girls at the counter five minutes just to (argumentstively) show me that. Then, when I bought a second ticket and tried to enter, my season pass hadn't been activated yet. So there is no point to buying them online. The third time was after I bought a second ticket after the young lady at the counter gave me a phone number to call to refund my season pass. It was a debacle. Also, don't bother showing up when they open, not much will be open on the inside. 11:00 is when the good stuff opens. There was also no baby changing station at the restroom I went to. That blew my mind. I was very disappointed at the season pass policy, the behavior of the girls at the counter, and the overall facilities.