Jason Ray

Review of Omni Morton Hotel Printers Row

Stayed overnight for our sons hockey tournament. L...

Stayed overnight for our sons hockey tournament. Location was great! Most of the staff was helpful. Very disappointed in our corner suite! Very disappointed in the way the staff responded to us when asking for an upgrade, which we were more than happy to pay for. Sofa beds are horrible! Not to mention dirty. Felt like the staff was annoyed when we asked for pillows and blankets which were not in our room. Shower backed up so your better off taking a bath in the tiny tub. Just an overall bad stay. Unfortunately not at all worth the money we spent. Unfortunately I doubt we stay here again and highly recommend to others to shop around beforehand. Left wondering what happened to customer service.

Disappointed