I do not recommend VelaPoint, once you submit your...

I do not recommend VelaPoint, once you submit your insurance application, aka: once you've given them your money, they turn completely unresponsive. The employee I worked with was Joseph Taylor Little. He was polite during the initial call and when I had a question, pre-application, he responded quickly. After I submitted my insurance application and had a question, I was NEVER able to get ahold of him. All my question was was how long the application would take to process. I called multiple times, left multiple messages and he never once called back or answered the phone. No one else at VelaPoint would assist me either, they all told me when I called the main line that he would have to help me and that they'd pass the message on to him. Honestly, I've had less-than-good customer service before, but I've never had a company completely ignore me. And there's apparently no recourse once you've given your credit card number because no one else you call there will help you either. Definitely stay away. Terrible Terrible Terrible.