Tisha Brown

Review of Kendall Regional Medical Cente...

1 is for the treatment of my mother in the ED. No ...

1 is for the treatment of my mother in the ED. No one would come and help her use the restroom (she had been in a car accident). I asked a nurse to help her go to the restroom (bed pan) and the nurse said that she wasn't my mother's nurse but that she'd find her nurse. 30 minutes later, I ended up lifting my mom onto the bed since no one else could be bothered. Horrible way to treat a new patient. But, the staff on 3 West have been amazing. The nurses have been very attentive and pleasant. It almost erases the horrible experience from the ED. I did tell the ED desk that they should get a back up person if a nurse has to go somewhere else. It's not correct to have no nurse available to help a non-ambulatory use the restroom.