My first visit to Autonation was just to look at S...

My first visit to Autonation was just to look at Subarus. Esteban was the first salesman to approach us. I told him right away I was just looking. He showed us the choices and then answered my questions in such a straight-- forward manner that I felt I could trust this seemingly honest salesman--a different experience for me (I am old enough to have shopped for and bought a number of cars over the years). Our test drive went very well, Esteban being so helpful in explaining all the aspects of the car (often more than once when I asked!). He owns an old Subaru and was so enthusiastic about how long it has lasted and what a good car it has been. By the time we left the dealership, I had decided that if I was to buy a Subaru, this was the salesman I would go through. I wasn't able to return to the dealership for a number of days but when I did, we went through some price negotiations and settled on a Forrester which had to be ordered from elsewhere in the U.S. because the color was not available. Esteban took my word that I was a serious buyer even though I did not yet want to put any money down. About three weeks later the car arrived but I was too busy for the next 1 1/2 weeks to go to pick it up. Esteban was very patient with me. Finally, I picked it up last week. The only glitch in my whole car buying process was when I tried to pay for the car in cash. I transferred money into two different checking accounts. THe first credit union check went through just fine but the second First Bank check would not go through though I knew the money was in the bank. Higher ups needed to be called in and in was finally determined Autonation has a policy that only one check can be used when paying cash. Your system simply would not accept my second check!! I was told I must go to First Bank and get a Cashiers check (an additional $8.00). A very frustrating experience for me as I had appointments for the rest of the day. Thank goodness First Bank is open until 6 P.M.! So that is what I had to do. But back to Esteban---we have an agreement that he will continue to help me learn about this new car---I can't say how helpful he has been. So, on a slow day for him---I will return for more new car driving lessons!