Heather Starr

Review of Pella Corporation

When I built my house in 2009, the budget was tigh...

When I built my house in 2009, the budget was tight. My builder at the time recommended I buy windows and doors from a cheaper company to save costs. The day my house was complete and even 10 years later, I have never regretted my decision to stick with Pella instead. Flooring and counters can be upgraded later, but my windows may very well last my lifetime in this home....and they are more beautiful and efficient than the competition. My windows and doors have held up well and Pella has been fantastic in customer service. Our rep, Brandon Klinge, was a friendly, knowledgeable professional from the start. He helped us address a broken seal a few years ago quickly and painlessly. He was a delight to work with and as much of an asset to Pella as their products. Pella isn't just superior doors and windows, but superior people. Brandon is the best in the business and could lead a masters class for other sales vendors in customer service and professionalism. Since building my house, I've worked with several builders in my capacity as a Realtor and every one of them raves along with me that Brandon Klinge is the very best and the main reason they use Pella. It's refreshing in this world to have a product and company that I know I can count on to treat me right, provide a good product and service and stand by it. Bravo!