D Brooks

Review of CPACS

I had to repeat myself several times as the tax re...

I had to repeat myself several times as the tax rep seemed so confused. They did not state on the phone or voice mail message that I needed to bring my SS Card. I had to go home and get it. There is no privacy as they cram so many people in each room and also have another person sit at your table to do your taxes. I had to stop 2 different customers from listening to my conversation. The person helping had to go get help from and IRS rep because he did not have correct info even though his badge said advanced.