Kay Smith Review of Grand Design RV
A few months ago I would have given GD 5 stars, bu...
A few months ago I would have given GD 5 stars, but something has changed. I had an issue with a repair on my underbelly. After speaking to dealer it was in shop for almost 2 months because of a list of things. When I received unit back underbelly was worse. Dealer kept saying it was normal for it do be drooping so low. So...I sent pictures and videos to GD. Was told that it was normal, but told me to go take pictures of others at dealer. I spent a lot of time proving that something was wrong. If it had not been for a new service manager at dealer taking one look at it and saying yes something is definitely wrong, it would never have been fixed. Something GD should have been able to tell with pics and videos, instead I had to do the service check! Wish I would have been paid for the hours proving something was wrong! FYinsulation

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