Dr Howard Liebowitz

Review of PatientPop Inc.

Classic bait and switch operation. If you want to ...

Classic bait and switch operation. If you want to know how this company operates read the one star reviews as they are my experience exactly. The guy who brought me on board left the company shortly thereafter. I was shuffled from one rep to another who basically did nothing. They made a nice website, but its on their own proprietary platform, so now that I'm leaving I need to spend more money to make another website as they say it is their property and I can't have it. It was never optimized. I did more myself than they did. I sent them my blogs, they never optimized them or probably even looked at them. I made videos that they linked to my site but never did any branding or optimization of them.They posted the blogs I wrote but they were full of broken links that never got checked or corrected, and they never directed patients to engage with my business. I was with them a year, and nothing ever changed. I asked the multiple different reps I was assigned why I wasn't getting surveys back and they had no suggestions for me. Be careful letting them write for you as a medical professional as their wording could potentially get you in trouble with the medical board in terms of claims and statements they make. At the end of the year, the only thing I liked was the website and I don't even get to keep it. There was no personal attention after my initial guy left, and basically once they have your money they don't give a sh**. Months would go by with no contact from them. The most interest they have shown to my practice was when I told them I wasn't continuing with them. Too little too late.And in addition to all that. I had written an E book that I was using as a marketing tool to give away in exchange for a sign up for my newsletter with an email. My prior website was able to incorporate this on the home page of my website. But the new Patient Pop platform, that's supposed to be so good at building your business was unable to incorporate my eBook in their marketing plan for me at all. What a waste... of time and money