Anonymous Anon

Review of Virtuoso IT

Can honestly say this is one of the most un-organi...

Can honestly say this is one of the most un-organised and disgraceful companies deal with. The Service Desk show terrible attitude toward customers and have even swore on the phones before. I have advised my company to look for an alternative option. I often have to wait at least 5 minutes before the phone is picked up and i am then just fobbed off. It seems as though there is not much communication between the members of the Team and they often contradict each other. Service in 2017 was excellent but has certainly gone down hill in the past twelve months.