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Gianfranco Consiglio

3 years ago

Wednesday afternoon. Flight to Catania to 18.20, m...

Wednesday afternoon. Flight to Catania to 18.20, my son and I arrive at the airport at 17. endless and mismanaged Row, in the sense that there is not only an employee who face go before those who have the flight out. Then modern reader for boarding passes, there are at least 10, but the guy just makes us go from one of these, and only when the row before it moves a little. At 18.10, after missing several people, apologizing and saying that our flight was about to leave, only 2 gates open for the controls, on a dozen existing, very slow, two kilometers of shops before reaching the gates, finally a screen with our gate written, we are met by a boarding hostess, who asks us if we are flying to Catania. To our assent, he asks us to run
at the gate, which is closing, and goes to look for other passengers for the same flight that are even further back. On the fly we enter the bus that will take us under the plane, and we have to wait another 10 minutes for the delayed passengers, in spite of us, like us. Bad experience. We risked losing the flight due to slow checks. Missing staff?

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