I wanted to consult by phone the possibility of pi...

I wanted to consult by phone the possibility of picking up some items of clothing that were left to be fixed on March 10th.
Due to the circumstances it could not be picked up and I was referred to customer service.
A recording told me that they couldn't pass me and that they would call me.
This was June 5th and I am still waiting.
Either way, I've already fixed it.