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Giacomo Dalla Chiara

3 years ago

Service is extremely slow and unfriendly. Went for...

Service is extremely slow and unfriendly. Went for a tune up and it took one hour of waiting to assess the state of the bike, after finding that a component holding the pedals was about to break, they suggested a gold tune up (which is more expensive than the bike itself) and to keep the bike for 3 weeks. Since it s my only mode of transportation, I had to schedule a time-up appointment in 3 weeks, leave a deposit, and go back with my bike still broken. Today I came back for the appointment and waited for another 40 minutes to just leave the bike.

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