Richard

Review of Dr. Joel Rose D

Horrendous customer service, especially from the r...

Horrendous customer service, especially from the receptionist Francine or Fran or whatever her name was that attempted to "help" me. She is rude and takes her frustrations out on you even if you're being polite. I simply asked a few questions about Dr. Rose's practice and she proceeded to give me attitude as if I were in the wrong. Then, when I finally asked for her name she flipped out at me demanding a reason as to why, mind you I was calm and polite the entire time though my patience was running thin. I told her I wanted to speak with the Doctor as I have a right to before entering any establishment and she hung up on me. Calling again, she finally agreed to let me speak to him. I was so angry at this point that I just flat out told him this is not how a business should be ran. It displays a lack of awareness from not only the staff but ultimately the Doctor, as well. I will be taking my business elsewhere to a place that is not rude to their customers.