C

Christine Anthony-Grubbs

4 years ago

They booked into the wrong type of room & we had t...

They booked into the wrong type of room & we had to move 2nd night; we had to ask for everything b/c the suite was so sparse (only 2 glasses in whole suite & they were dirty), kitchen area was joke. One night our power went out; we called 3 times but it never came back on. We checked with an unhelpful desk clerk who said serviceman fixed it and went home (he wouldn't call him back to finish job). Never got power back until next morning (it was circuit breaker only). We had another bad experience in this hotel but gave them 2nd chance - they failed and we won't be back.

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