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Jesse Spector Review of Shake Shack
Waited 28 minutes from ordering chicken nuggets, t...
Waited 28 minutes from ordering chicken nuggets, two burgers, and fries until being served. That s not to mention the time spent waiting on line. The kitchen staff is clearly trying hard, but they re overwhelmed by mobile orders. Having service this slow in a train station, where a lot of people are in a hurry, and will be thinking oh, a burger would be quick! is pretty awful, and that comes down to management.
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