Tiffany Payne

Review of Massachusetts Eye and Ear

I really wish the actual doctor or physician would...

I really wish the actual doctor or physician would spend a little bit more time reading the patients medical history and learning all they need to know before jumping to conclusions and coming up a with a better plan for the patient. I felt at my appointment that a lot of these so-called physicians don't spend enough time and they just spend the necessary 5 minutes and they are off to the next patient without enough time to fully explain the pro's and con's of things. That is why they have things on the internet like WEBmd. Because us patients who don't know fully medical jargon know what to expect. I really thought this hospital did a 360 when they renovated the hospital but even the patient relations office is just as bad.I had my son come here to get tube in his ear and it was bad then staying overnight and dealing the incomponent nurses and doctors let alone when I come here for a dr appointment. I wouldn't recommend this hospital at all to any of my love one's.