Clark Kraemer

Review of BMW Seattle

I have not had the pleasure of buying form the dea...

I have not had the pleasure of buying form the dealership side, yet, but I am looking forward to it. The service is the very best. I have been to several other BMW service centers and domestic as well. I have never been treated so professionally. It started with Jeff P when they were up on Capital Hill and now Karl and Wyatt. They go above and beyond every time I call in. I live almost 4 hours away and they find a way to get me in, have a loaner available and years ago, I have had my car in a couple time for the same problem, when they finally located and fixed to issue, they called, apologized for not catching it the first time and then drove the car to Lake Chelan where my wife works, dropped it off and picked up their loaner. Talk about red carpet treatment!

As for the few people that have had a bad experience, maybe it s your personality or you were having a bad day.

We own 3 BMW s, an X5, a Z4 Roadster and a 530xi. The 5 series is an 07 Euro deliver, it has 298,000 miles on it, the only major work was a new transmission about 70,000 miles ago and Seattle BMW is our goto for all things BMW! Keep up the good work. Just walking through the doors is like walking into a family members house. They are AMAZING. These cars are not cheap, they know this and they appreciate their customers, know we have a choice and thank us for choosing them every time we go there.