David Earle

Review of Armstrong ambulance

They clearly have poor logistics, and overbook. Th...

They clearly have poor logistics, and overbook. They dropped a patient at our office for a 10 minute appointment, refused to wait, then said there would be at least a 90 minute wait for pick-up of a frail, elderly patient from a rehab center, which was clearly inappropriate. Regular staff could not help. Manager was very nice, but stated nothing could be done due to other patient needs. Seems like they chronically have this problem, and could fix it with better scheduling.