Michael Keister

Review of Southwest Auto Sales

Well what I thought was a good experience just tur...

Well what I thought was a good experience just turned out to costing me an additional $300+. Was given one key fob, with a blank key that won't even unlock the doors if needed. Was told they had the other key fob, but couldn't find it. So now I just had to buy a new key fob and have it programmed and buy a new key from Cadillac. Once I get the new key I have to take it to a locksmith and have the blank key cut. So make sure that have everything covered before signing paperwork.