I Have posted a more in depth review on Yelp. I wi...

I Have posted a more in depth review on Yelp. I will simply just state that I am completely unsatisfied, upset, and amazed that they have grown this large. I will never use, nor recommend them to anyone. A one week fix became a month long, incomplete, frozen pipes, mess. Justin in sales and Brandon, April, and Asia in service are about the only saving graces of their business. If you have been assigned to Art I truly wish you the best in your experience. Please take my advice and use a different dealer for your RV needs. Please feel free to contact me about my experience. I am more than happy to share my experience about a company that handles business the way McGorges handles theirs.

Response(google link would not let me respond to the business)

You are focusing on the wrong problem, I didnt want the unit winterized due to the fact I would be using the fifth wheel and the work was estimated to take 1 week not 4. Please stay focused and address any of the following;

The full black water tank

Giving the customer the wrong keys at sale, then after they are "fixed" you only fixed 1 door.(parts still on "order"

Broken blinds that are still "ordered"

Having to make a 2.5 hour drive to finally get the parts shipped to you since i was not receiving calls back.

The dead batteries on pick up

The promises made by your service manager that there would be a note left on my file which never happened.

I have also never seen a business publicly argue with a costumer. This has been a whole new experience for me. And i know i am not the only one that has issues with your service department as while i was there a very angry lad dumped water all over your floor and asked who "winterized" her unit. I would like to say that your sales department performed flawlessly and maybe should be used as an example of how to treat costumers in the future.