We were suggested to use FORUM Credit Union for ou...

We were suggested to use FORUM Credit Union for our mortgage. We started working with Jamie L. and he was very slow to update us. Our loan was more detailed, as we were trying to get a self-build loan, but he ensured us that it looked good. A few hickups over 6 + months of trying to get approved. Jamie took it upon himself to try to parent us through the loan instead of doing his job. "Why didn't you do this" && would give us a time frame when he would get back. We would never hear back from him within the time frame. We would even give him a grace period and it would result with us trying to get ahold of him to get answers. Typically, took over 48 hours for him to return our call.

He also mentioned to me one day that sometimes he doens't have time for our loan and he may accomplish a different loan that doesn't take as much paperwork. We were put on the backburner and not taken serious because of our age. This was SUCH A HORRIBLE experience and waste of time. We went to another place and got the ball rolling and are ready to build within 2 months. Do not use Jamie L. - he will try to parent you, judge you, and put you on the backburner if he can accomplish a smaller loan.