When we discovered that one of our AC units had me...

When we discovered that one of our AC units had met its "life expectancy," we decided to consult with other providers prior to making our final decision. A#1 Air was one of the four companies identified. Scheduling an appointment was extremely easy, and Alan Taylor, the company representative, was actually ten minutes early for the appointment.

After visiting with Alan and sharing my expectations, he went to work. I was very impressed with his thoroughness as well as his expertise. He took his time, answered any and all questions and told me his goal was to earn my business. While my wife and I are still in the decision-making phase, the early preference is A#1 Air, and it is largely a result of Alan Taylor.

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Earlier today, I discovered that one of the older units in our home was not cooling properly. After checking to make sure that none of the breaker switches had been tripped, I called A#1 Air. Having had such good experiences with this company during the first unit we purchased from them, the choice to return was an easy one. Thankfully, they were able to schedule an appointment the same day.

When Patrick C arrived, he introduced himself, asked me to describe the problem, and then asked to see the outdoor unit. He went to work immediately and after he had made his inspections, returned to the house to discuss what he had found. Pat told me that he could make the repair and gave me the cost. However, when I asked, he also told me it would likely be a short-term fix largely because of the age of the unit. To make an informed decision, this is the information I needed to have.

After discussing the various options, my wife and I decided to purchase a replacement unit. Because of the way A#1 conducts its business, the majority of the time was spent discussing the pros and cons of the various brand choices. We found Patrick to be extremely knowledgeable and he answered the questions in terms anyone could understand.

If an individual has air conditioning needs, I would highly recommend that A#1 be seriously considered. Without question, they are a first-rate company.