Pat D.

Review of Ashburn Icehouse

I m leaving this review to communicate my complain...

I m leaving this review to communicate my complaint about Ashburn Ice House Hockey Director Troy MacCormick. I had two sons that played in the in-house league and I had contacted him regarding my dis-satisfaction with the program. He initially did not respond to me or my concerns.

After numerous attempts to get in contact with him, Mr. MacCormick finally returned my call and I spoke on the phone about my concerns. Mr. MacCormick was extremely rude and arrogant to me. I was consummately polite throughout the call, but Mr. MacCormick nevertheless belittled my concerns and made insulting statements directed to me and my son.

One of the things that most upset me about that call was when he flippantly asked me where would your son even go to play if not here? . I politely replied that Ion had a house league that I could send him there. Mr. MacCormick sarcastically replied yeah, I bet they d take him and chuckled, which I interpreted as meaning my son wasn t worth his time. For me, that was the last straw. I m not going to let anyone talk bad about my son.

I paid a great deal of money to have my sons play hockey at Ashburn Ice House. I have spent a small fortune to send them to multiple programs at Ashburn Ice House over the past five years, in fact. I have never once complained about anything. I contacted Mr. MacCormick with legitimate concerns that arose from my son having a poor experience with the program that he is running.

My son, quite frankly, doesn t want to play hockey anymore as a result of his poor experiences in the house league and I thought that Mr. MacCormick would be sympathetic to that as a coach and a father. I also thought that Ashburn Ice House would want the kids to have the best experience possible and love the sport. I was apparently wrong for thinking that.

I will never spend another dime at Ashburn Ice House. To fully drive home my point, I spent close to $2000 for my sons to play in this in-house league this season. The season is only 25% complete and I still decided to pull both of them out to put them in a different program.

I don t have extra money lying around. This was an extremely difficult decision, but I m not going to send my kids to a program run by an awful human being who doesn t care about them. Neither of my sons will ever step foot in Ashburn Ice House again and I strongly advise anyone reading this to take their children elsewhere as well.