I am very disgruntled at this time and here's why:...

I am very disgruntled at this time and here's why: I have patronized accounting aid for many years. The service was great in the beginning. I Filed my 2018 taxes at Oakland County Financial Hub, in Ferndale. I Filed on February 27, 2019.

I called to Inquire about my return many times since then. I have left numerous messages for someone in management. I cannot get info regarding an acceptance date from the State of Michigan. I cannot get info from the state's web site, Where's my refund. I spoke to a live treasury agent and was told, there is no info in the treasury system for me at all.

I received a copy of an amended return after filing the first one on February 27, 2019. The call center has limited knowledge as to what happened and how to contact the site where my return was completed. The voice mail box is always full......Oakland county site left a voice mail n said, we did an amended return, something went wrong, it wasn't your fault. Also the voice message said, I'll get a copy of the return. I got a copy a week ago, tried calli g Oakland County site, after they called me for a week.

Today is March 31, 2019 and I have not received any return calls from anyone at the call center where I have left messages for a supervisor to call me. What do I do to reach a Live person? Where is my return? Can anyone help me? All calls are routed to call center, there has to be a better way.

I need HELP to track my return. I feel alienated.