Had so been looking forward to staying here. Unfor...

Had so been looking forward to staying here. Unfortunately the experience from end to end was so awful we would not recommend and certainly not return.
From long queues at check in, to incredibly small (especially in relation to cost) rooms which did not have the standard amenities of a 4* hotel.
Protests outside of the opposite hotel, while out of the control of the kimptom sir Francis, were so loud within our room (10th floor) it was as if we were standing beside them. When we asked to be moved (after queuing up with a line of other disgruntled guests) we were told there were no rooms or upgrades available and staff offered no solutions or compensation. Overall hotel staff were dismissive and unhelpful.