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kay engle

3 years ago

There are 2 things I am not happy about with my co...

There are 2 things I am not happy about with my colonoscopy and upper endoscopy a few weeks ago. One is the nurse who came to see me after I awoke from the sedative and simply told me my clothes were there and she'd stop back in a few minutes. She did not tell me I would flood the floor with water and there were no towels or anything else in the room to mop it up. I grabbed a sheet off the bed and used that. When she returned she said, oh yes, Dr... uses water for the colonoscopy. The 2nd one is that she could not complete the procedure and for me to me to get a virtual one which I did 2 weeks later. After 4 business days, I still did not hear from the Dr so I called to find out it was OK. I find this neglecting not to let a patient know what to expect after a procedure (the water on the floor) and other services like the virtual one. I hope my next experience will be a bit better.

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