Super disappointing....

Super disappointing....
Bdi used to be the place to go but definitely has gone down hill. Opening day and my sister asked for a bridge bar- they didn t have any, ordered another novelty item only to be told they didn t have any. All products should be available opening day. I ordered a large chocolate dip vanilla cone with sprinkles. Hardly any sprinkles, all the ice cream wasn t covered and most of all it came super small.
I confirmed with the girl that it was a large and she said yes and I said it seems kind of small and she didn t say anything else. I really felt like I got ripped off so I asked another girl about it and she looked at me like a deer caught in head lights and finally re made it. Overall it has gone down hill, staff need more training in customer service/ more confidence and you should be fully stocked and prepared for opening day. Sadly the bdi is not what it used to be