My niece has been waiting for ankle surgery follow...

My niece has been waiting for ankle surgery following a car accident for 2 days. The surgeon saw her on day 2 for 5 mins . The nurses have no answers and never return with any definitive answers or rationale. There's no tv, minimal electricity due to a water main break. Instead of staying on diversion they choose to run at peak levels after 1 week. They are more financially vested than patient vested. I know at times other people have had great experiences at Grady, but my experience was the worst. Please do not take me to Grady for anything. The day nurse also broke infection control protocol by replacing the used churros cap on the INT after she pushed pain meds. As a nurse this is a no no. When asked about it, she did not respond. What kind of hospital is it when you call a MD and they don't respond, are they that busy. I know the pressures on nurses, and I sympathize. But the doctors lack of concern makes the whole system look bad. SHAME ON YOU GRADY. Remove your lying commercials from tv.