I thought I had left my prescription sunglasses ($...

I thought I had left my prescription sunglasses ($250) behind as we left on a Saturday. I called the office and left a message at around 7am. The office opened at 9am. At 10am I got a call back. I found this to be great service as Saturday mornings are what I assume to be their busiest times. Dealing with one pair of sunglasses while they are trying to get lots of places cleaned and ready for the next wave of guests was not likely a high priority! That they called to see what they could do was great. (Note: I had already found the sunglasses when they called back so I do not know what they were going to do...I just appreciated the call so quickly).

This is our third time using Joe Lamb and they will be our first choice next year!