Very disappointed with staff and cleningness. The ...

Very disappointed with staff and cleningness. The guy in the front desk was extremely rude and when we asked to speak with a Manager there was none. Bathroom dirty, carpet looks like it they havent vacumm in years and the hallways again dirty. Stay there for 2 days and not once i saw a maintenance or cleaning staff. At night on my way to room i saw Rats running along the hall.. The list is long u guys get the point, this place is not what it looks like in pictures either. My friends dont be fool and im not mentioning the horrible unclean suite that my sister stay. This is not a 3.4 star hotel not in a million year...and to end the rooms we reserved online were not available horrible experience...