The actual room was nicely decorated. There was n...

The actual room was nicely decorated. There was no microwaves in the facility at all for guests. Housekeeping was horrible. Has to call to request room be clean and when they did clean the room they left one wash cloth. Called the desk multiple times to request ice due to there being no ice machine and was told someone would bring up ice. Never received the ice. Rented a cabana for $25 and was told by beach attendant that they could not rent cabana due to storm. The front desk girl stated she would remove the charge from my room but never did. No one knows how to remove the charge and no supervisor will follow up with me. I would not recommend this gory. This vote is in a good location amongst Lincoln Rd and Collins but the customer service is horrible and we regret booking with this hotel. You get what you pay for is what I will say. I am very disappointed in my experience.