Rashmi R Review of Saratoga Star Aquatics
Extremely rude and unreasonable front desk staff.
Extremely rude and unreasonable front desk staff.
The instructor is never available to discuss your child's progress and she never called back even after having filled a callback form.
And here is how they fleece you - they didn't give a progress report that they said they would and when I asked for one they 'ROB' the child's instruction time that I pay $$$ for, to do an evaluation. Lose lose situation for the parent and child, Ssta only cares about making money any which way!!!!
And surprise turns out after the evaluation that the child is ready to move up a level, so the progress report was apparently mysteriously held back so they can continue the child in the lower level! I was told when we enrolled that the instructor will ask for an evaluation when the child is ready to move up - voila never happens!!
Front desk makes up rules as they go and they get annoys if you ask questions. so if you are ready to pay and not ask any questions, you may enjoy this school.

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