Millie Duncan

Review of Crowne Plaza Ottawa

Last night was the worst check in i had ever exper...

Last night was the worst check in i had ever experienced staying here. The room we were put in had not been cleaned, hair in the bathtub, opened coffee and sugar, broken lights and drain plugs. Thankfully we were moved to another room. Staying here before, I knew the Beef Brisket gnocchi was good but there has clearly been a huge turn over in staff here. The food was bland and dry, I asked for bread and was given greyed out charcoal bread. My boyfriend and I both ended up sick. The wine tasted like cheap expired white grape juice.
Last night was not what we expected at all and we will doubtfully return after this. It's only been 2 months since The Last stay but this hotel has taken a full drop in standards and service. If I could get a refund for this overpriced and disappointing night out, I would.