Martin Jones

Review of Cowles Ford, Inc

The worst dealer I have ever went to. Go in there...

The worst dealer I have ever went to. Go in there on Thursday to get a shock put on my MKS. They tell me we need to order the part. The part will be in on Friday. Come back at 1 on Friday. I'm there at 12:15 on Friday to get the part installed. Waiting and waiting to get the part installed. 3 o'clock comes by and the service tech tells me the part is not even here. It will be here on Saturday by 10am. So I show up at 10 to get my shock installed and they tell me the part wont be here until Monday morning. Total incompetence. NEVER NEVER will I take my vehicle there. Cowles Ford you are a professional dealer. Act like it.