Michelle Hutchison Review of Fast Track
So this week we had a terrible experience here. Th...
So this week we had a terrible experience here. They had poor customer service and and didn't complete our service as requested. So I left them a one star review, then the next morning MJ, the manager, called us to make it right. He knew what mistakes they had made and wanted to let us know that as valued guests he would make it right. When we went back in to purchase our truck tires, he made sure we had top notch care and made sure we were given a fair price. Prior to this week, we have been coming in for maintenance on our vehicles because they have great prices but now we will be coming in because of their renewed focus on customer service. It's nice to know that even when a company falters, they're willing to admit their mistakes and correct it. So because of that, I have edited my review and plan to continue using their services.
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