I purchased a pair of slippers off their website. ...

I purchased a pair of slippers off their website. They didn't fulfil the order, rather they sent me a kids slippers rather than an adults. I had to pay to ship them back and now I'm still waiting to hear from the customer service. I also had to purchase somewhere else since they were to be a birthday gift and wouldn't have arrived on time. I wanted to support a Canadian company but was forced to shop elsewhere. Updated : Its been 8 days that they said they refund my money. I'm still waiting for my refund. Please don't buy from this company they will keep your money and not refund.