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Renea Gavin

5 years ago

According to JetPay, I can go to MoneyPass site an...

According to JetPay, I can go to MoneyPass site and locate a MoneyPass ATM which they are associated with. I visited the MoneyPass site and located a MoneyPass ATM in my area which is a US Bank.

I was charged $1.00. I should not have been charged at all because I had done my due diligence by making sure I used a MoneyPass ATM. According to JetPay ATM balance inquiry (Out-of-Network) fee there is a $1.00 charge. Why was I charged $1.00? I was in network!, Is it because of their lack of communication with MoneyPass to update their MoneyPass ATM locations?

Okay you say ma'am its only a dollar, sure it is!, but will you imagine with me all of the 1,000's of dollars they are raking in from there customers all over the world by cashing in on that $1.00? had they as a business done their due diligence by updating their MoneyPass ATM locations I would not be writing this review.

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