Ok so I brought my family and some friends here fo...

Ok so I brought my family and some friends here for some late night fun. My husband had purchased 3 tickets for the hayride and somehow in the mist of standing in line my husband somehow misplaced the tickets.. Im not sure how, but things happen.. I think he might of dropped them by accident while taking pics. But we tell the lady at the booth and the entire staff gave us a hard time about it. The lady even said I dont remember ever seeing him and she just literally sold us the tickets a like 10 minutes prior. The whole thing was embarrassing and they even had him look around the lines and area for the tickets. This stranger was sitting there with his son and he felt so bad he gave us his ticket bc his son was afraid to get on the ride. The staff didnt even offer him a refund after hearing about the baby being scared, They said and I quote "well now you have one ticket you have to find the other 2". Very Very Very POOR customer service. I could not believe what was happening. Finally after 15 minutes of sheer embarrassment the lady then says " o now I remember them, their ok let them on" and then they let us on.. what a mess. and just to let everyone know we came a Hr before they closed and it was not that many people there so I really dont understand what the problem was,,, overall my daughter and her friends enjoyed the ride and we made the best out of an unfortunate situation...