Mario Conteddu

Review of The Gourmet Society

they unlawfully rejected my cancellation and refun...

they unlawfully rejected my cancellation and refund request because it was 1 day after the renewal.

here is the regulation from the gov.uk site:

Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren t faulty. Sales of this kind are known as distance selling .

You must offer a refund to customers if they ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they ve told you.

You must refund the customer within 14 days of receiving the goods back. They don t have to provide a reason.