MIKE GUAIGUA

Review of ART Rotana Amwaj Islands-Bahra...

Art Rotana Hotel has one of the most breathtaking ...

Art Rotana Hotel has one of the most breathtaking views in Bahrain with the most amazing staff you could ever ask for or imagine! The customer service they offer is definitely 5 star service from Flames to Rosso, with unbelievable Room-service, from housekeeping to very attentive Lifeguards! Thank you so much everyone, truly from the bottom of our hearts! We were made welcome the minute we checked by the super helpful & professional Bell Staff. Gil and Muzzammal were stand out employees who really cared about our well being and enjoying our time at the hotel. My kids adored the help of Gil and Muzzammal and they were always courteous and professional. I know that with their professionalism they will come far in life! Thank you also to the shuttle bus drivers for the safe and reliable service.
To the outstanding, sweet and caring Club lounge staff, that we couldn't wait to see every day! Santa & Prabath you two definitely need the biggest shout out. They always made us feel welcome, they knew us by name and had an excellent customer service that made the entire stay even more memorable!!! Wherever we stepped our feet in we were greeted with a smile and professionalism!!!! Can I also brag about the super juice man at Flames that always made me celery juice for breakfast!!!! I sure will miss you and all the breakfast staff!
As you can tell by now we stayed here for a long time and made this place home! Have you ever left a hotel in tears? Well we did... it's like saying goodbye to your entire family at the airport! We never met the GM but Sir I just wanted to let you know that all these people work so hard and are representing all the core values of the Hotel to the highest standards!!!!
The management team was also amazing, from Mulham Baktha who setup a small birthday surprise and the front desk agent Grace who always greeted us with the biggest smile.

As a family of four we highly recommend this hotel! Best hotel in the Kingdom of Bahrain, don't waste your time and energy to search for other hotels! If you are reading this post this is the hotel you need to book... for your next stay!!!!
Art Rotana Staff and Management we cannot wait to return!!!