rich minami

Review of Procom

The crux of this review is simply: AVOID THIS COMP...

The crux of this review is simply: AVOID THIS COMPANY. I have dealt with this company for 3 years - through no choice of my own and they have been terrible throughout. They are generally unresponsiveness, and only contact you when you escalate - after which they seem surprised that you are upset or annoyed. They do not follow up, do not confirm receipt of correspondence and continually make mistakes and hence it is incumbent on you (the client) to follow up their work (or lack of), or help correct their mistakes. It does not surprise me that the only 4-5 star reviews are from their staff, I would filter them and look at the reviews of their clients or prospective clients as you will find the 4 star average is bolstered by self serving reviews from their own team. I have worked with many similar organizations and they are hands down the worse I have ever dealt with - I really wish negative stars were an option as they merit a NEGATIVE 5. Save your self time, money and grief - find another more reliable group to deal with.