EDIT: In regards to your reply, how is this releva...

EDIT: In regards to your reply, how is this relevant? What adjustments have been made? My only communication was via SMS and this was merely a week ago.

To reiterate, the problem is that you folks operate 100% via SMS. Nothing ever comes in the mail regarding a bill. Due to spam texts, a good many people have their phones set to block all messages from numbers not in their contact lists.

THEY DON'T GET YOUR TEXT. So the very first communication they receive is an envelope in the mail from a collections agency. I did receive the text, but like I said, some random SMS that immediately asks for personal information to pay some supposed bill fails every litmus test for common phishing scams. I ignored it.

I've already forwarded this whole ordeal to the MN attorney general, as there is zero chance this is a legitimate way to do business and submit invoices.

ORIGINAL: Looks like I'm not alone in questioning whether this was even a real company.

For one, everything on it mentioned radiology. We didn't get any radiology services when we took our son in, so figured this was a scam.

Apparently it isn't? This is 2021, what kind of shady company sends invoices and communicates only via SMS, the most insecure communication imaginable?

You want your money? MAIL a proper BILL.

As if anyone is going to click random links in a spam text to pay a supposed bill? Absolutely ridiculous. Right when we thought the American healthcare industry couldn't possibly get any worse, here comes EPPA.

Congratulations, you're a terrible company.