Val K Review of RockAuto, LLC
Exemplary business! Too good to be true but... tru...
Exemplary business! Too good to be true but... true!
Have been buying auto parts from Rock Auto since 2009. In 5 years, I never had a bad experience!
Their site is GREAT! Smartly designed, easy to use and has a ton of info, including photos.
Shipping is lightning-fast and its cost is never a guess. Very handy signage for "same warehouse location" items - I always save a ton of $$ on shipping using these.
Once I had a semi-issue with one part - customer service responded quickly, were very cooperative and extremely reasonable. I ended up solving the problem myself but was impressed with their great attitude!
Value for money is great as well: for identical brands, Rock Auto's prices (even with shipping) are LOWER than at any parts store in Canada! (sometimes 50% less!) Selection, great brands and convenience are an added bonus.
Highly recommend to anyone.
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