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Exemplary business! Too good to be true but... tru...

Exemplary business! Too good to be true but... true!

Have been buying auto parts from Rock Auto since 2009. In 5 years, I never had a bad experience!
Their site is GREAT! Smartly designed, easy to use and has a ton of info, including photos.
Shipping is lightning-fast and its cost is never a guess. Very handy signage for "same warehouse location" items - I always save a ton of $$ on shipping using these.
Once I had a semi-issue with one part - customer service responded quickly, were very cooperative and extremely reasonable. I ended up solving the problem myself but was impressed with their great attitude!
Value for money is great as well: for identical brands, Rock Auto's prices (even with shipping) are LOWER than at any parts store in Canada! (sometimes 50% less!) Selection, great brands and convenience are an added bonus.
Highly recommend to anyone.

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